Frequently Asked Questions
Everything you need to know about your next fashion staple.
What materials are used in The Original Shockloc products?
We use premium, industrial-grade components combined with high-quality textiles to ensure our accessories are both stylish and durable for everyday wear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unused items in their original packaging. Please contact our support team to initiate a return label.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How do I care for my Shockloc accessories?
To maintain the quality of your items, we recommend wiping them with a damp cloth and avoiding prolonged exposure to harsh chemicals or extreme heat.
Are your products covered by a warranty?
Yes, all our products come with a 12-month manufacturer warranty against defects in materials or workmanship.